Welcome to Setup Connections!

At Setup Connections, we are dedicated to protecting your privacy. This policy details our commitment to handling personal information responsibly and in line with Kenya’s Data Protection Act, 2019.

1. Information Collection

• Personal Information: Your name, email, and phone number are collected when you engage with our services.

• Usage Data: We track your website interactions to improve our platform.

• Cookies: Cookies enhance your browsing experience, which you can manage in your browser settings.

2. Legal Basis for Processing

• Consent: We may request your consent for certain data uses.

• Contractual Necessity: Data processing is essential for service delivery.

• Legitimate Interests: We balance business needs against your privacy rights.

3. Usage of Information

We use your data to:

• Enhance service delivery and website functionality.

• Personalize your experience.

• Communicate and provide support.

• Analyze trends and marketing strategies.

• Meet legal obligations.
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4. Sharing and Disclosure

We share data with third-party providers under strict confidentiality terms. Disclosure is limited to legal requirements, safety concerns, or with your consent.

5. Data Retention

Data is retained only as needed and then securely deleted or anonymized, adhering to legal standards.

6. International Transfers

We ensure data transferred outside Kenya is adequately safeguarded.

7. Your Rights

You have rights to access, correct, delete, or transfer your data, and to restrict processing. Contact us at [email protected] to exercise these rights.

8. Children’s Privacy

We do not target or collect data from those under 18.

9. Third-Party Links

We are not responsible for external sites’ privacy practices.

10. Opt-Out

Unsubscribe from marketing communications at any time.

11. Policy Updates

We will notify you of any significant changes to this policy.

12. Contact Us

For questions about this policy, reach out at [email protected].

Additional Sections

13. Data Breach Response

In the unlikely event of a data breach, we will promptly notify you and take immediate steps to mitigate any potential harm.

14. Data Protection Officer

Our Data Protection Officer oversees data security and compliance. For inquiries, contact [email protected].

15. Employee Training

We regularly train our staff on best data protection practices to ensure the security of your information.

16. Data Impact Assessments

We conduct assessments to evaluate the privacy impact of our data processing activities.

17. Vendor Management

We carefully select and monitor third-party vendors to ensure they comply with our data protection standards.

18. Consent Management

You can manage your consent settings and withdraw consent at any time by contacting us.

19. Security Measures

We employ robust security measures to protect your data from unauthorized access or misuse.

Thank you for choosing Setup Connections!